Privacy Policy

Khubazi Foundation ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. We are registered as NPO 334-798 under the Non-Profit Organisations Act 71 of 1997 and operate in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

We may collect the following categories of personal information:

•Contact Information: Name, email address, phone number, and postal address when you contact us, donate, or register as a volunteer.

•Donation Information: Payment details processed securely through our payment partners. We do not store full card details.

•Volunteer & Programme Data: Information provided during registration for our programmes, including educational background and community details.

•Website Usage Data: IP addresses, browser type, pages visited, and time spent on our site via cookies and analytics tools.

•Communications: Records of correspondence when you contact us by email or through our website.

We use your personal information to:

•Process donations and issue Section 18A tax certificates where applicable.

•Register and manage volunteer and programme participation.

•Communicate updates, newsletters, and impact reports (with your consent).

•Improve our website and services through analytics.

•Comply with legal and regulatory obligations under South African law.

•Respond to enquiries and provide support.

Under POPIA, we process your personal information on the following grounds:

•Consent: Where you have given explicit consent, such as subscribing to our newsletter.

•Contractual Necessity: To fulfil obligations related to donations, volunteering, or programme participation.

•Legal Obligation: To comply with South African law, including tax and NPO reporting requirements.

•Legitimate Interest: To operate and improve our services in a manner that does not override your rights.

We do not sell, trade, or rent your personal information to third parties. We may share information with:

•Service Providers: Trusted partners who assist with payment processing, email communications, and website hosting, bound by confidentiality agreements.

•Regulatory Authorities: The Department of Social Development, SARS, and other bodies as required by law.

•Programme Partners: Only where necessary for programme delivery, with your knowledge and consent.

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Donation records are retained for a minimum of five (5) years in accordance with SARS requirements. You may request deletion of your data subject to legal retention obligations.

You have the right to:

•Access the personal information we hold about you.

•Request correction of inaccurate or incomplete information.

•Request deletion of your information (subject to legal obligations).

•Object to the processing of your information.

•Lodge a complaint with the Information Regulator of South Africa.

To exercise these rights, contact us at info@khubazi.co.za.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Our website uses cookies to enhance your browsing experience. Please refer to our Cookie Policy for detailed information on the types of cookies we use and how to manage your preferences.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

For any privacy-related queries or to exercise your rights, please contact:

Khubazi Foundation

Email: info@khubazi.co.za

Website: www.khubazi.co.za

KwaZulu-Natal, South Africa